Returns & Exchanges
At House Of Haniya, we strive to ensure your complete satisfaction with every purchase. If you are not entirely pleased with your order, we offer a seamless 14-day return and exchange window for all unworn garments with original tags attached.
Initiate Your Request
Log into your House Of Haniya account and select the 'Return/Exchange' option next to your order number to generate a unique request ID.
Pack the Items
Carefully place the items in their original packaging, ensuring all designer tags, security seals, and invoices are included to avoid processing delays.
Ship the Parcel
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Quality Check and Refund
Once our quality control team inspects the garment, your refund or exchange will be processed within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing